Privacy Policy

Account information: When you create an account, we collect your email address and any profile information you provide, including name, company name, phone number, website, trade type, and primary ZIP code.

Payment information: We use Stripe to process payments. Parcovi does not store your full credit card number or CVV. We retain subscription status, billing history, invoice state, and limited payment metadata needed for account management.

Usage data: We collect information about how you use the platform, including dashboards viewed, opportunities opened, prospect briefs generated, reports accessed, competitor-watch activity, territories reviewed, and mailers sent.

Communications: If you contact us by email or through support channels, we retain those communications to resolve issues and improve support quality.

Device and log data: We automatically collect IP addresses, browser type, device type, request metadata, and access timestamps as part of normal application operations and security monitoring.

Parcovi is a B2B tool that works with public-record and licensed property data. Buyer names, property addresses, transaction amounts, permit references, and related ownership details surfaced inside the platform come from public records or licensed sources. We do not collect that information directly from the underlying homeowners.

We do not knowingly collect social security numbers, driver license numbers, health data, or comparable sensitive personal information from our users through normal product use.

We use collected information to operate and improve the Parcovi platform, authenticate users, process subscriptions and territory purchases, deliver product notifications, generate reports and AI prospect briefs, support outreach workflows, comply with legal obligations, and detect fraud or abuse.

We use email addresses to send transactional messages such as account confirmations, billing receipts, security notifications, and product-related alerts such as digest emails or workflow updates. You can manage non-essential product email preferences in your account settings.

Parcovi relies on third-party providers to deliver core platform functionality:

• Supabase: Database, authentication, and application data storage.
• Stripe: Subscription billing, territory billing, and payment processing.
• Resend: Transactional and operational email delivery.
• Vercel: Application hosting, edge delivery, and request handling.
• Direct Mail Provider: Physical mail fulfillment when you choose to send mail through the platform.

These providers have their own privacy policies. We choose providers that meet reasonable industry security expectations for the services they perform.

We do not sell your personal information. We do not share it with third parties for their own marketing.

We may share information with service providers described above, when required by law, to protect the rights or safety of Parcovi or others, or in connection with a merger, acquisition, financing, or sale of assets.

We retain account information for as long as your account remains active. If you close your account, we will delete or anonymize personal information within a reasonable period unless retention is required by law or justified by legitimate business needs such as billing records, fraud prevention, or dispute resolution.

Operational history such as mailer logs, report generation, and feature interaction data may be retained in anonymized or aggregated form for analytics and product improvement.

We use industry-standard security measures, including encryption in transit, controlled database access, and authentication safeguards. No system is perfectly secure, and you are responsible for protecting your account credentials.

If you believe your account has been compromised, contact us promptly at support@parcovi.com.

You may request access to, correction of, or deletion of your personal information by contacting support@parcovi.com. We will respond within a reasonable time.

If you are a resident of a jurisdiction that grants additional privacy rights, contact us and we will work with you in good faith to address applicable requests.

Parcovi uses cookies and related technologies that are necessary for authentication, session management, and security. We may also use limited analytics tooling to understand aggregate product and public-page usage patterns.

We do not operate third-party advertising networks on the platform.

We may update this Privacy Policy from time to time. We will update the effective date and, if changes are material, provide additional notice through the platform or by email.

For privacy-related questions, please contact: