Terms of Service

Parcovi is a software-as-a-service platform that aggregates, processes, scores, and presents public-record and licensed property data for contractors and related operators in the South Florida luxury residential market.

The service may include deed activity, permit-related signals, territory rankings, competitor intelligence, AI prospect briefs, reports, notifications, and outreach tools. These outputs are informational and operational aids only. We do not guarantee any business result, conversion rate, or return on investment.

While we make commercially reasonable efforts to provide useful and timely information, data quality depends in part on public-record systems and third-party sources that may be delayed, incomplete, or inaccurate.

You must be at least 18 years old and legally authorized to conduct business in the United States to create a Parcovi account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You may not share accounts, circumvent usage controls, or permit unauthorized multi-user access to a single subscription.

Parcovi offers a Free tier and a paid Pro tier. Pro subscriptions are billed monthly in advance via Stripe. Fees are non-refundable except where required by law.

Territory add-ons may be available to Pro subscribers for additional monthly fees. We may change pricing with reasonable notice. If your payment method fails, we may retry the charge and may suspend or downgrade access if payment is not resolved.

If you purchase an exclusive territory, Parcovi will not sell that same ZIP plus trade combination to another subscriber while your territory subscription remains active.

Exclusivity applies only within Parcovi. It does not prevent any third party from identifying, contacting, or competing for the same business through other means.

Pro subscribers may have access to direct-mail or related outreach tools. You are responsible for the content of messages sent using the platform and for ensuring your use complies with applicable laws and regulations.

When physical mail is submitted for fulfillment, the job may not be cancellable or refundable once processing begins. Delivery timing depends on third-party fulfillment and postal services.

Data surfaced in Parcovi is intended for your internal business development, sales planning, and operational use. You may not resell, redistribute, or bulk export Parcovi data for commercial reuse outside the platform without our written permission.

You may not use Parcovi to harass, stalk, threaten, deceive, or otherwise misuse information about any person or property. You may not use the platform to operate unlawful marketing activity or unapproved automated outreach at scale.

You agree not to reverse engineer the service, scrape or automate access beyond supported product behavior, interfere with platform operations, attempt unauthorized access, or use the platform in violation of applicable law or third-party rights.

We may suspend or terminate access for conduct we reasonably believe violates these terms or threatens the integrity of the service.

Prospect briefs, rankings, recommendations, and other analytical outputs are generated from structured data and automated models. They are provided as operational assistance, not as legal, financial, or investment advice.

You remain responsible for how you interpret and act on those outputs in your own business.

PARCOVI IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARCOVI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You may cancel your account at any time. Paid features generally remain available through the end of the current billing period unless terminated earlier for cause.

We may suspend or terminate your access if you violate these terms, fail to pay amounts due, or create security, legal, or operational risk for the platform.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Disputes that cannot be resolved informally will be handled in Palm Beach County, Florida, subject to any enforceable arbitration or forum provisions then in effect.

We may update these Terms from time to time. If changes are material, we will provide additional notice by email, through the platform, or both. Your continued use after the effective date of updated terms constitutes acceptance.

Questions about these Terms can be sent to support@parcovi.com.